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Terms of Service

What Do These Terms Cover for Your Chicago Roofing Project?

When you hire us as your Chicago roofing contractor, these terms govern every step—from the initial roof inspection to the final nail. We've kept the language plain so you know exactly what to expect. For example, all estimates we provide are valid for 30 days from the date we write them. After that, material prices from our local suppliers may shift, and we'll need to re-quote. Our workmanship warranty covers leaks and defects for 5 years on residential projects, but it doesn't cover damage from severe storms or improper maintenance by the homeowner. If you have a commercial roofing job, the warranty period is 3 years unless we agree otherwise in writing. Payment is due upon completion, though we can set up a 50% deposit for large roof replacements over $10,000. We file all permits with the City of Chicago, and you'll need to grant us reasonable access to your property during business hours. Should a dispute arise, we agree to resolve it through binding arbitration in Cook County rather than going to court.

How Does Payment Work for Roof Repairs and Replacements in Chicago?

We take payment seriously because your roof is a big investment. For roof repair jobs under $3,000, we ask for payment in full when the work is finished—cash, check, or credit card all work. For roof installations or full replacements, we typically require a 50% deposit upfront to secure materials from our Chicago suppliers. The remaining balance is due within 15 days of project completion. We send you a detailed invoice that lists every line item: shingles, underlayment, flashing, labor, and permit fees. If you finance through a third-party lender, those terms are separate from ours. Late payments accrue a 1.5% monthly interest charge. We never charge extra for using a credit card. And if you cancel before we start, your deposit is fully refundable minus a $250 fee for the inspection and estimate we already completed.

Do you offer payment plans for roof replacement?

Yes, we partner with local lenders to offer 12-month financing for roof replacements over $8,000. Approval takes about 24 hours, and rates start at 0% APR for qualified applicants. Call (312) 313-3253 to discuss your options.

What Warranties Come With Your Chicago Roofing Services?

Every roof we install comes with a two-part warranty. First, the manufacturer's warranty covers the materials themselves—for example, CertainTeed shingles carry a 30-year non-prorated warranty against manufacturing defects. Second, our workmanship warranty covers the installation for 5 years on residential roofs and 3 years on commercial roofing projects. This means if a leak appears because of how we nailed the shingles or flashed a chimney, we fix it at no cost to you. Storm damage, hail, and wind are not covered by our workmanship warranty—those fall under your homeowner's insurance. To keep your warranty valid, you need to schedule a free roof inspection with us once a year. We'll send you a reminder every spring. If you sell your home, the warranty transfers to the new owner for the remaining term. Just let us know within 30 days of the sale.

How Does Storm Damage Coverage Work With Your Insurance?

If a storm hits your Chicago home, we help you navigate the insurance claim process. Our team will perform a free storm damage inspection and document everything with photos and measurements. We then provide you with a detailed estimate that you submit to your insurance company. We work directly with adjusters to ensure all damage is accounted for—including hidden leaks in the underlayment. Our policy is to never pressure you into a claim. If the damage is minor and under your deductible, we'll recommend a simple roof repair instead. We also never ask you to sign over your insurance check to us. You pay us only after the work is complete and you're satisfied. If your insurance denies the claim, we can appeal with additional evidence at no charge.

What Are Your Rights When Canceling a Roofing Contract in Chicago?

Illinois law gives you a 3-day right to cancel any contract signed in your home. If you change your mind within those 72 hours, you can cancel in writing and get a full refund of any deposit. After that window, cancellation fees apply: if we haven't ordered materials yet, you lose only the $250 inspection fee. If we've already purchased shingles or metal roofing panels for your job, you're responsible for the cost of those materials—typically 30% to 50% of the total contract. We always provide a receipt showing exactly what we bought. To cancel, just email or call us at (312) 313-3253. We'll confirm in writing within one business day. If we cancel on our end—say, due to unsafe working conditions—you get 100% of your deposit back.

How Do We Handle Your Personal Information?

We collect your name, address, phone number, and email only to provide roofing estimates and services. We never sell or share your data with third parties for marketing. Your information is stored on encrypted servers, and only our office staff and crew leaders can access it. If you pay by credit card, we use a PCI-compliant processor and never store your full card number. You can request to see your data anytime, and we'll delete it after 7 years per Illinois record-keeping laws. We send occasional emails about seasonal roof maintenance tips, but you can unsubscribe with one click. If you have questions, call (312) 313-3253.

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