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Terms of Service

Service Scope & What We Cover

Chicago Roofing Team provides the following services throughout Chicago, Illinois: roof repair, roof replacement, gutter installation and repair, storm damage restoration, emergency roof repair, flat roofing, metal roofing, shingle roofing, roof inspection, roof coating, skylight installation, commercial roofing, and insurance claim assistance.

When you contact us, we inspect your roof or gutter system thoroughly. We provide a written estimate covering materials, scope, timeline, and cost.

You get this before we start, so you can review and ask questions.

Insurance claim assistance means we document damage with photographs and measurements, prepare supporting materials, and liaise with your insurance adjuster.

We do not control claim approval; your insurance company decides based on your policy and investigation.

Payment Terms & Project Deposits

Final invoices are due in full upon project completion. We accept cash, check, credit card, and direct payment authorization from your insurance company when approved.

A deposit is required to schedule your project. This reserves your date and demonstrates commitment. The deposit amount is specified in your estimate.

If hidden damage surfaces during work (rot, decay, settling), we notify you immediately and provide a revised estimate. We won't proceed without your written approval.

Workmanship Standards & Warranty

We guarantee all labor is performed according to industry standards and best practices. Our technicians follow manufacturer specifications for the materials we install.

Specific warranty terms—including coverage duration, what is covered, and exclusions—are detailed in your service agreement. Every customer receives a copy before work begins.

Warranty coverage does not include damage from severe weather, lack of maintenance, unauthorized repairs by others, or alterations outside our scope.

Warranty applies only to work we directly performed.

Liability & Limitation of Damages

Chicago Roofing Team maintains comprehensive liability insurance. We carry our own tools and equipment.

All damage to your home caused by our work is covered by our insurance.

We are not liable for pre-existing structural defects, mold, pest damage, or consequential losses (business interruption, relocation costs).

Our liability is limited to the amount paid for work performed.

Any damage claim must be reported in writing within 14 days of job completion. Claims reported after that deadline may not be covered.

Dispute Resolution & Governing Law

If you have a concern about your service, contact Chicago Roofing Team at 312-313-3253 or chicagoroofingteam.com. We respond within 48 hours and work toward resolution.

Disputes not resolved informally are governed by Illinois law. Both parties agree to binding arbitration or court proceedings as permitted by Illinois law.

By engaging our services, you accept these terms and conditions. If you have questions before signing, please ask.

Protect Your Chicago Home. Get Your Free Roof Inspection Today.

Schedule Your Free Inspection

Call (312) 313-3253